Shelter Advocates for PRN and On Call

Shelter Advocates for PRN and On Call

Rose Brooks Center

Notice of Job Posting 10.10.18

Shelter Advocates for PRN and On-Call Back-Up – Non Exempt

If doing meaningful work and making a positive difference in the lives of others is important to you, this may be the opportunity for you! Rose Brooks Center, a non-profit domestic violence agency serves more than 10,000 families each year and is a nationally recognized leader in creating safe families and communities.  We are committed to the work we do and we work together to re-build, reclaim, and save lives threatened by domestic violence.

We are seeking reliable persons to work as needed and serve as PRN Shelter Advocates. These positions work within a low barrier and voluntary program, reports to the Shelter Manager and is responsible for providing survivor centered, accessible, trauma informed and culturally competent advocacy to residents of Rose Brooks Center. Primary responsibilities include providing crisis intervention and advocacy to callers on the hotline and in shelter, facilitates the provision of services and activities that promote a healthy, safe, and positive living environment and operates, monitors, and responds to the security system alerts and functions. This position will support the mission and values of the agency, collaborates across programs within a multi-disciplinary team as well as external systems.

Hours:  The PRN Shelter Advocate is scheduled and works as needed. Weekends, evenings and holidays available – (i.e. to provide shelter advocacy for vacation, call-in coverage, etc.).

Hours:   The On-call Backup role provides on-call support on a rotation basis. Advocates must be able to respond to the dispatcher within 10 minutes of a call and arrive at shelter within 45-minutes of the call.  The PRN On-call Shelter Advocate will be sign up to be on-call for seven 12 hour shifts each month. Those seven days will include at least two weekend shifts. Available on-call shifts are: Sunday-Saturday 5pm-5am as well as Saturday and Sunday 5am-5pm.


  1. Perform all job responsibilities while demonstrating proficiency in all RBC Competencies and a commitment to the overall mission of Rose Brooks Center.
  2. Perform functions of job according to agency policies and procedures.
  3. Participate in all required trainings and optional trainings as determined.
  4. Attend required/scheduled staff and team meetings.
  5. Perform other duties as assigned.


Required Skills/Experience:

  • Minimum of 1 year experience working in a residential setting or crisis intervention role
  • Minimum of 1 year experience providing culturally competent services to a diverse client group including at-risk populations.
  • Ability to provide services according to Rose Brooks Center’s Values, Beliefs, and Philosophies.
  • Proven ability to collaborate within an interdisciplinary team and interact with external agencies.
  • Excellent customer service and problem solving skills
  • Ability to perform computer skills (including MS office, database, and security software)
  • Effective verbal and written communication skills

Preferred Skills/Experience

(Note: All candidates are expected to gain the following skills and demonstrate competency with these skills within 90 days of employment.)

  • Experience in providing domestic violence advocacy and / or case management services.
  • Knowledge of relevant community resources.
  • Knowledge and experience in trauma informed care and dynamics of domestic violence.

Additional Preferred Skills:

  • Valid driver’s license and ability to provide proof of automobile insurance
  • Bi-lingual in ASL or Spanish / English – both written and verbal.

Physical and Mental Demands – ability to perform the following with or without a reasonable accommodation.

Physical Demands of the role:

  • Ability to see computer screen, read, and complete forms
  • Ability to lift up to 50 pounds to the waist
  • Ability to sit, walk, and stand primarily indoors, but some outdoors for regular periods of time
  • Ability to push, pull, lift, bend, stoop, climb and reach
  • Ability to transport (drive) residents on occasion
  • Ability to answer phone calls in a busy environment (hear callers and be responsive)
  • Ability to use standard cleaning supplies

Mental Demands

  • Ability to work in a high intensity/fast paced work environment
  • Ability to multi-task and prioritize
  • Ability to collaborate with interdisciplinary team
  • Ability to recognize trauma exposure/secondary trauma for self and implement self-care plan
  • Ability to make quick decisions and problem-solve


  • Exposure to animals (primarily dogs and cats)

To Apply:       Send resume, cover letter and salary requirements to:

Human Resources
P.O. Box 320599
Kansas City, MO 64132 or

Candidates must consent to background and Division of Family Services (Central Registry/Child Abuse) screenings.
Open until filled per qualifications.

For questions, please contact Human Resources: 816-523-5550 x7108,

Rose Brooks Center is an equal opportunity employer who values and embraces diversity.